Shipping Policy

Driftwood Atelier – Shipping Policy

Processing Time

All orders are carefully processed within 24–48 hours of payment confirmation.
Please note that orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

Within the EU: 5–7 business days
International: 6–10 business days

Please note that these are estimates. Delivery may vary due to factors beyond our control, including customs delays or courier issues.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow its journey.

Customs, Duties & Taxes

Driftwood Atelier is not responsible for any customs duties, taxes, or additional fees applied to your order. These charges are the responsibility of the customer.

Lost or Damaged Packages

Driftwood Atelier is not liable for lost, stolen, or damaged shipments. If this occurs, please contact the shipping carrier directly. We will, however, do our best to assist you in resolving the issue.