Privacy Policy

Driftwood Atelier Privacy Policy

Driftwood Atelier operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Driftwood Atelier is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you understand and agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect

When we refer to "personal information," we mean information that can identify you or be reasonably linked to you. This does not include anonymous or de-identified information. Depending on how you interact with the Services, we may collect:

Contact details: Name, address, billing and shipping addresses, phone number, email address.
Financial information: Payment card details, account information, transaction details.
Account information: Username, password, security questions, preferences, and settings.
Transaction information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.
Communications: Customer support inquiries and messages.
Device information: Device, browser, network, IP address, and other unique identifiers.
Usage information: How you navigate or interact with the Services.

How We Collect Personal Information

We may collect personal information from:

Directly from you: When you create an account, make a purchase, or contact us.
Automatically through the Services: Via cookies, analytics tools, or your device.
Through service providers: When they process information on our behalf.
From partners or third parties: As necessary to provide or improve the Services.

How We Use Personal Information

We use personal information to:

Provide and improve the Services: Process orders, manage accounts, remember preferences, and personalize your experience.
Marketing and promotions: Send emails, texts, or other communications about products and promotions.
Security and fraud prevention: Authenticate accounts, protect against fraudulent activity, and ensure secure transactions.
Customer support: Respond to inquiries and maintain business relationships.
Legal compliance: Comply with laws, respond to legal requests, and protect our rights.

How We Share Personal Information

We may share your information with:

Service providers and partners: Shopify, shipping providers, payment processors, IT and analytics services, and marketing partners.
Third parties with your consent: For example, to fulfill orders or enable social media integrations.
Corporate affiliates or in business transactions: Mergers, acquisitions, or other corporate restructuring.
Legal obligations: When required by law or to protect our rights and safety.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use information from your interactions with our store, other merchants, and Shopify to provide enhanced features. For more information, please see the Shopify Privacy Policy.

Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of these sites. Please review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

Security and Data Retention

We implement reasonable security measures, but no system is completely secure. Information you provide may not be secure in transit.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on where you live, you may have rights including:

Access and correction: Request a copy of your personal information or correct inaccuracies.
Deletion: Request deletion of your personal information.
Portability: Receive a copy of your data or request transfer to another service.
Marketing preferences: Opt out of promotional communications.
Opt-out of sale or sharing for targeted advertising as permitted by law.

For more information or to exercise your rights, contact us at storeinfo3493@gmail.com or refer to Shopify Privacy Portal.

International Transfers

Your information may be transferred and processed outside your country. Where applicable, transfers rely on recognized mechanisms like Standard Contractual Clauses to ensure protection.